Great selection and service. Tim was a great help. Looking forward to the chair being delivered.
I ordered 3 couches, 1 love seat, and 1 recliner. I was told it would take 6-8 weeks for delivery. We are now 1 week away from the expected delivery and I get a call today stating that the 2 main couches will take another 6 weeks because they ran out of fabric. How does a company all of sudden run out of fabric with pending orders? I give them 2 stars for poor communication and would not recommend them unless you want to wait 14 weeks to your Sofa's. No compensation was given for the inconvenience this has caused.
Word of warning - the Clearwater Fl store doesn't have a clue on customer service - After spending over $8,000 and was told everything had arrived and ready to ship (previously told they were still waiting for the rug to arrive) when we took the day off to be there for the delivery - SURPRISE NO RUG! - Spoke with Rick the GM and was told there was nothing he could or would do to make this right - I reminded him that we took a day off from work to be there for delivery - he didn't care - basically to bad - they would deliver it when it arrives at the store or we could pick it up - we are 35 miles away. I said I don't want it anymore - to bad special order - SO BE WARNED IF YOU CAN'T PURCHASE IT AND TAKE IT OUT OF THE STORE AT THE TIME OF SALE TO BUY IT !
Great sales staff. They will really spend time with you and help in every possible way to make a good decision.
LAZBOY had a wide variety of chairs so we were able to find one to fit our style and preferences. In addition, Prateek was amazing in being able to show us all of the features available. He showed, described, allowed us to try everything out, etc. But he never pushed or tried to persuade us to choose anything in particular. He backed away and let us check everything out and work out our options on our own. He was extremely informative yet helped us feel relaxed. Really excellent salesman! He was available the day we shopped, by phone when we had questions, an was there the day we purchased. If we ever purchase from LB again, we will certainly shop with Prateek. And I also want to give a shout-out to the manage who came over to chat with us and was super friendly!
La Z Boy Furniture Galleries is a US Furniture Store based in Clearwater, Florida. La Z Boy Furniture Galleries is located at 27205 US-19, Clearwater, FL 34684, USA.
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